Privacy Policy of ESET Australia Websites – the Site(s)

• This Privacy Policy applies to these Site(s) and not necessarily to other ESET sites.
• When leaving any Site(s), please read the privacy policy applicable to the site you are thereafter visiting.
• If you do not agree with this Privacy Policy, please do not use the Site(s).

By entering and using the Site(s) you declare your
agreement with this privacy statement.

By using these Site(s) you expressly accept and give your unambiguous consent that your Personal Information gained with registration on these Site(s), or in connection with your use of the Site(s), with respect to the Site(s), may be transferred across international borders to server locations supporting the Site(s) (including but not limited to transfers from those locations back to the country of your registration) for operating and developing the Site(s), including transfers to ESET Australia subcontractors, agents, or representatives, who perform tasks related to the Site(s) and services, or for the purposes of storing the data in the relevant databases.

Non-Personal Information Automatically Collected

ESET Australia is committed to the protection of privacy of the Site(s) visitors. Note that ESET Australia may provide aggregate statistics about our customers, sales, traffic patterns, and related Site information to trusted third parties, but these statistics will not include any personally identifying information.

Personal Information

ESET Australia collects Personal Information for the purposes of provision, development and personalization of the Site(s) and any other ESET sites, services and/or products, research and demographics, statistics and customer care. Specifically, ESET Australia collects personal information for the purposes of personal communication with you in order to respond to your questions, and fulfill your requests. Such information may include, among other information, your name, address, email address and telephone number. These data will be used in the events you have so consented, to contact you for direct marketing purposes via mail, email or phone to conduct market research, and to inform you of and get your feedback on upcoming products, services and/or promotions. If you send us product orders, service requirements or if you send any material to the Site(s), we might have to contact you in order to gain additional information necessary for processing or fulfillment of your orders and/or requirements. Your Personal Information will not be revealed to any third parties without your prior consent, unless required otherwise by legal regulations, or cases when it is necessary for proceeding of your order, fulfilling of your request, or providing interactive customer service and ESET’s products and services improvement. At the same time you are giving ESET Australia the right to provide the information you submitted to ESET Australia for above purposes to the partners cooperating with ESET Australia.

Personal Information Security

Please note that while there are always risks associated with providing Personal Information, whether in person, by phone or over the Internet or any other media or terminal, and no system of technology is completely safe, "tamper-proof" or "hacker-proof", ESET Australia has endeavored to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use of, and the inaccuracy of your Personal Information. For example when collecting or transferring sensitive data, e.g. credit card information, we use encrypting technology.

Accuracy of Collected Data

ESET Australia will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal information retained by ESET Australia in connection with the operation of the Site(s).

Visitors Identification

Generally, you may use these Site(s) for information purposes without giving personal information and informing ESET Australia who you are. but from time to time, ESET Australia or its third-party designees may place information on your computer to allow ESET Australia to collect certain data. This information is commonly known as "cookies". Cookies are commonly used on many websites. Cookies are stored on your hard disk in the computer, not on the Site(s). ESET Australia or its third-party designees will use only information they themselves placed in cookies through the Site(s) or other ESET web sites.

Cookies allow us to serve you better and more efficiently and to personalize your experience at our site. By means of cookies, ESET Australia is able to further develop and improve the Site(s).

No personal information about you is gathered through the use of these types of cookies. In other words, cookies are identifying your computer, not you.

If you do not wish to receive cookies, or you want to be notified when a cookie is set, you can configure your browser, if the browser allows given settings.

If you choose to decline cookies, please be aware that you may not be able to fully experience the interactive features of the Site(s), nor you will be able to download certain contents and/or take part in certain transactions on the Site(s).

Besides, the Site(s) may use different technology, which enables to ESET Australia to collect certain technical information, for example: your IP address, type of operating system in your computer, internet browser type and addresses of connected sites, in order to improve provided services.

Underage

No information may be submitted to ESET Australia via the Site(s) by persons who are minors under their applicable local legislation. In the event you are a minor or younger than legal age in your country, you will need consent from your parent(s) or other legal guardian(s) before submitting any information to ESET Australia via the Site(s), with the exception if such activities are allowed by applicable law of your country.

Modification of the Privacy Policy

ESET Australia reserves the right to change or modify at any time this Privacy Policy, or change, modify or deny access to the Site(s), or their content without prior notice.

Service Specific Terms

ESET Australia may have separate terms for different services (for example the Terms of Usage), in which the service specific terms and conditions might be set forth (including data protection).

Privacy Policy Contact

If you have any comments or questions regarding ESET Australia’s privacy policies, please call 07 3325 2999 (9am-4pm Monday-Friday) or email our information desk.