Our
comprehensive FAQ (Frequently Asked Questions) list will help you solve
the majority of common problems. Please check it out
before calling for help.
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USER NAME AND PASSWORD ISSUES:
Expired License:\
Select either New License or Renewal and
follow the prompts.
Licenses expired for more than 30 days
cannot be renewed!
Problem entering your User Name and Password:
Forward the original License email we sent you to our support department. We will check your User Name and Password for validity
and email you further instructions.
24 HOUR FORUM SUPPORT: NOD32
Support Forum
The NOD32 Support Forum (hosted by Wilders Security) is monitored by ESET staff
and highly skilled volunteers all year round.
EMAIL SUPPORT
Please refer to the USER NAME AND PASSWORD ISSUES section
before emailing support!
When emailing for support, briefly describe your issue and provide the following:
- First Name
- Last Name
- ESET User Name
IMPORTANT!
email your support request only to our Support Office!
CCs to other email addresses will be deleted as spam!